The rage in the air

What's behind the rage in the air? [Google+ Hangout] - latimes.com: "If you cringe at the thought of flying on a commercial flight, you are not alone. You probably have lots of complaints about the long lines, intrusive security searches and fees for food, drinks and even pillows. But airline workers also have gripes, mostly about their tough working conditions and how they are treated by frustrated passengers. . . "

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